Dunning software that recovers revenue on autopilot
When a payment fails, every hour matters. ChurnWard triggers targeted recovery emails immediately, nudging customers to update their payment details before they churn for good.
What is dunning recovery?
Dunning is the process of communicating with customers whose payments have failed. Too many founders either ignore it or rely on their processor's basic retry logic. ChurnWard replaces all of that with a purpose-built dunning engine that handles the entire recovery flow, from first notification to final warning.
- Pre-written email flows you can customise or use as-is
- Automatic triggers on every failed charge. No delays, no missed events
- Escalating urgency across the flow so customers act before cancellation
- Works across Stripe and Dodo Payments from a single dashboard
- Pairs with smart retry logic, which attempts retries upfront before emails are sent
Step by step
How it works
Connect your processor
Link your Stripe or Dodo Payments account. ChurnWard starts listening for failed charges immediately.
Dunning emails fire automatically
When a payment fails, ChurnWard sends a series of recovery emails, timed and worded to maximise the chance your customer updates their card.
Revenue comes back
Most recoveries happen within 72 hours. You get notified (if you want) of every recovered payment and can track your recovery rate in real time.
Why it matters
Recover revenue you're already losing
The average SaaS loses 5–18% of MRR to failed payments every month. ChurnWard recovers most of it without you lifting a finger.
No rev-share, no surprises
$29/month flat. Other dunning tools take a cut of every dollar they recover. ChurnWard doesn't. Your recovered revenue is yours.
Stop building dunning in-house
You could wire up webhooks, email templates, and retry logic yourself. Or you could ship features while ChurnWard handles recovery.
Stripe and Dodo Payments supported
ChurnWard connects to Stripe or Dodo Payments. Same dunning flows, same pricing, whichever processor you're on.
Frequently asked questions
Stripe's Smart Retries only retry the charge. They don't email your customers. ChurnWard adds the human side: targeted emails that get customers to fix their payment method.
The default flow is 4 emails over 14 days, with escalating urgency. You can customise the timing, content, and number of emails to fit your brand.
No. The emails are helpful, not pushy. Most customers don't even realise their payment failed. They appreciate the heads-up.
Stop losing revenue to failed payments
Set up dunning recovery in under 10 minutes. $29/month flat, no percentage of recovered revenue.